Before the session, I was pretty skeptical about the value of using a facilitator. Our two day session was the most productive two days of my entire career, which spans 25 years or so. There was a lot at stake in terms of the relationships around the table. We ran into some bumps and, with Dawna’s help we were able to move through those bumps, improve our relationship with one another and come out with an approach to the issues we raised. – D. Joyner, Former VP, Sales, Superchannel