Executives are traversing what futurist Mary O’Hara-Devereaux called the Badlands, in her 2004 book, called: Navigating the Badlands: Thriving in the Decade of Radical Transformation. It would be a lot easier if the journey were obvious but it’s not. Increasingly executives are making their decisions in a zone of ambiguity, not Read more…
Almost unknowingly, business sits on the cusp of an awakening. No, it’s not a spiritual awakening; although it might feel like that to employees oppressed by management control. Rather, it’s an awakening of dormant creativity not reachable using traditional management methods. Fuelled by a compelling sense of purpose that accelerates Read more…
An intriguing discussion popped up on social media about the consequences of employees crying in the workplace. It all started with a question: “Is crying in the workplace okay? Does it show you are genuinely human or weak or overly sensitive or ______________(fill in the blank)?” Underneath a question like Read more…
The General Manager (GM) of a municipal department was repeatedly getting bad press for the all-too apparent failings in maintaining city roads, drainage, sewage, and water. Continuous breakdowns in water supply, blockages in main drains and sewers were inconveniencing city residents and creating high costs in property damage. City Council Read more…